1h 25m
TRAIL5 Content Pieces
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4m
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How to Respond to Tricky Customer Questions
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50m
TRAIL7 Content Pieces
26m
TRAIL3 Content Pieces
25m
TRAIL4 Content Pieces
8m
5m
5m
3m
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Empowering Customer Service Reps to Move Beyond a Script
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3m
8m
6m
7m
3m
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Power Bite: Preparing for Customer Service Interactions
Sheena JosephVodafone Idea Limited
4m
19m
18m
15m
20m
18m
19m
16m
16m
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Focus on These Metrics to Optimize Customer Service
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15m
10m
Improve Your Customer Service Skills
The EQ Edge: Empathy in Customer Service
Michael JacksonVirgin Media O2 | Openreach
6m
22m
11m
17m
10m
9m
16m
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Customer Service Metrics: Rip up What You Think You Know
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8m
Improve Your Customer Service Skills
Customer Service: Upselling Without Being Pushy
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21m