Gary Cheng

Gary is an experienced management professional with a diverse background in business management, sales, marketing, service development, and operations. Throughout his career, he has focused on Support, Services, and Customer Success, holding leadership roles such as Head of APAC Customer Support at Splunk and McAfee, and sales and country management positions at IBM and Oracle.

Gary is passionate about driving business growth by building strong value propositions for both the customer and the business. He thrives on balancing structure, creativity, and business acumen to achieve results. A firm believer in the importance of Customer Experience, Gary emphasizes that it is deeply connected to Employee Experience. His management philosophy is built on transparency, empowerment, accountability, and a commitment to giving back to society as a conscientious corporate citizen.