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TRAIL


Solving Tricky Customer Service Problems

Feb 18, 2023 | 25m

A customer service job is unpredictable, you never know when you’ll be faced with a tricky situation – like dealing with an angry customer or answering difficult questions. Though you can’t help being dealt a bad hand, you can control how you respond – this Trail shows you the art of maneuvering your way out of a tough spot with an unhappy customer.

Improve Your Customer Service Skills

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Top Thinkfluencers

Brittney Jasper, Brett Frazer, Dave Woolfenden, Michael Jackson

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