Customer Service: Being Persuasive, Not Pushy

As a customer service officer, sometimes the sale really does make itself! But of course, you'll need the right skill sets to take full advantage of this. In this podcast, Rohan teaches you how to gently steer your customers towards your product or service without pushing them away. You'll learn how to uncover your customer's pain points and solve them with your solution. Discover the key to making an organic sale and building trust with your customers, and improve your overall sales technique.