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Customer Service: Being Persuasive, Not Pushy

Mar 13, 2023 | 10m

As a customer service officer, sometimes the sale really does make itself! But of course, you'll need the right skill sets to take full advantage of this. In this podcast, Rohan teaches you how to gently steer your customers towards your product or service without pushing them away. You'll learn how to uncover your customer's pain points and solve them with your solution. Discover the key to making an organic sale and building trust with your customers, and improve your overall sales technique.

Gain Actionable Insights Into:

  • Identifying your customer’s pain points and showing them a product or service that solves it
  • The trick to nailing an organic sale without being pushy
  • How to lead into a sales conversation even after their problem has already been solved

Hosted by Pippa Woodhead


Rohan Banga

Customer Success & Support Training Facilitator




Improve Your Customer Service Skills