How to Respond to Tricky Customer Questions

Name: How to Respond to Tricky Customer Questions
Uploaded: 2023-04-14T14:39:16.194684Z
Duration: 4 min 15 s
Description: Dealing with a customer whose issue isn't entirely straightforward? In this video, Brett Frazer shares his strategy for approaching tricky customer situations. He offers ways for you to lay the groundwork, accurately diagnose the problem your customer is facing and work together on outcomes.

Apr 14, 2023 | 4m

Dealing with a customer whose issue isn't entirely straightforward? In this video, Brett Frazer shares his strategy for approaching tricky customer situations. He offers ways for you to lay the groundwork, accurately diagnose the problem your customer is facing and work together on outcomes.

Thinkfluencers

Brett Frazer

Principal Customer Engagement and Experience Consultant | Former VP, Customer Service

Arise Virtual Solutions | Sunbasket

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How to Respond to Tricky Customer Questions

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