Your first interaction with a customer can make or break their impression of your company, and that's a big responsibility! Join us as Michael shares his tips and best practices for approaching that crucial first meeting with a customer. From building trust to avoiding common pitfalls, you'll gain insights into making a great first impression and setting the foundation for a successful working relationship.
Hosted by Pippa Woodhead
Senior Operations Manager | Former Senior Customer Service Manager
Virgin Media O2 | Openreach