TRAIL
Keeping your customers happy means going the extra mile and building a great relationship with them. This Trail will show you how to ‘wow’ your customers from the very first interaction with empathy and small talk.
Content Pieces
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Top Thinkfluencers
Michael Jackson, Mohamed MesbahContent Pieces
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10m
Improve Your Customer Service Skills
The EQ Edge: Empathy in Customer Service
Michael Jackson
Virgin Media O2 | Openreach