PODCAST
The Foundations of Excellent Customer Satisfaction
Sep 29, 2022 | 11m
The satisfaction of your customers lies in your hands, whether you like it or not! In this podcast, Reddy reveals the secret sauce to how his team achieved a 95% customer satisfaction score. He provides you with a blueprint for setting your organization up to be loved by your help-seeking customers.
Gain Actionable Insights Into:
​
- Key factors needed to nail customer satisfaction
- Avoiding mistakes frontline service specialists and their managers make
- Establishing a customer-first culture throughout the organization
​
Hosted by Pippa Woodhead
Thinkfluencers
Reddy Mallidi
COO & Partner
SevenTrainVentures