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The Foundations of Excellent Customer Satisfaction

Sep 29, 2022 | 11m

The satisfaction of your customers lies in your hands, whether you like it or not! In this podcast, Reddy reveals the secret sauce to how his team achieved a 95% customer satisfaction score. He provides you with a blueprint for setting your organization up to be loved by your help-seeking customers.

Gain Actionable Insights Into:

  • Key factors needed to nail customer satisfaction
  • Avoiding mistakes frontline service specialists and their managers make
  • Establishing a customer-first culture throughout the organization

Hosted by Pippa Woodhead


Reddy Mallidi

Board Advisor | Former VP, Global Ops




Improve Your Customer Service Skills