
TRAIL
Customer-centricity, when done right, is a powerful way for for businesses to drive efficiency and grow meaningfully. In this Trail, you’ll get an overview of how to make the customer the focus and craft customer journeys that resonate.
Content Pieces
4
Top Thinkfluencers
Kelly Jessop, Dr. Kimberly Dunwoody, Yi Ming Kau, Brett FrazerContent Pieces
4.
16m
Improve Your Customer Service Skills
Customer Service Metrics: Rip up What You Think You Know
Brett Frazer
Arise Virtual Solutions | Sunbasket