Tigerhall in Practice: A Playbook for Implementing AI in Large-Scale Organizations

Company Name: Acme Co

Industry: Financial services

Organization Size: 16,000 employees

Objective: Implementation of AI-powered risk assessment tool

Project Lead: Alex, Head of Transformation

Having worked with Tigerhall to identify key stakeholder groups, develop a communication plan, and set learning goals, Alex launches his AI initiative on Tigerhall's Change Activation Platform—built to automate and streamline large-scale change adoption by centralizing change communication, capability building, and real-time progress tracking in one system.

Phase 1: Setting Up for Execution at Scale

Step 1: Alex integrates Acme Co’s HRIS system with Tigerhall, automatically creating audience groups for frontline teams, middle managers, and regional heads. This removes the need for manual imports and enables a targeted approach from day one.

Step 2: Using AI Creator Studio, Alex turns Acme Co’s AI Integration Roadmap into a series of three-minute role-based podcasts. These explain what’s in it for each audience and provide actionable, step-by-step guides on incorporating the new tool into their daily work.

Step 3: The podcasts are curated into change journeys, which automatically enrolls employees based on their role and region. To accelerate adoption, Alex also uses instant translations to localize the change journeys for teams in North America, Europe, and Asia.

Phase 2: Embedding AI Adoption into Daily Workflows

Step 1: Alex integrates Tigerhall with Microsoft Teams, allowing employees to access updates and change journeys without context-switching. Within the first month, 75% of frontline teams have begun engaging with their assigned change journeys in their preferred language.

Step 2: Automated nudges, such as change journey deadline reminders, are delivered through both Tigerhall and Microsoft Teams to drive continuous engagement. This helps make change stick without needing manual follow-ups from the change team.

Phase 3: Communicating Change in a Targeted Way

Step 1: Alex creates and launches a short CEO video message directly on Tigerhall, explaining why AI implementation is a priority and how it benefits employees. The bite-sized, modern format sparks interest across the organization, leading to an 85% engagement.

Step 2: The following week, middle managers host live Q&As via livestreams to sustain momentum. Employees share their concerns through the chat, getting real-time answers that build trust and make them feel heard.

Step 3: Internal influencers (select change champions) share a series of 90-second podcasts, making the implementation more digestible and relatable to their peers. With peer-led activation efforts, Acme Co sees a 60% sentiment shift from skepticism to curiosity.

Phase 4: Tracking & Tackling Organizational Sentiment

Step 1: Alex sets up two-way feedback loops to regularly capture on-ground sentiment. Bite-sized surveys every three months collect structured feedback, while middle managers crowdsource insights and solve team concerns through feed posts.

Step 2: Tigerhall’s sentiment analysis surfaces early signs of resistance among risk analysts who fear being replaced by the new tool. Alex responds with targeted messages reinforcing Acme Co’s commitment to job security, leading to a 30% increase in buy-in.

Phase 5: Demonstrating AI’s Business Impact

Step 1: Alex monitors real-time adoption, engagement, and sentiment through the Statistics dashboard. Spotting lagging adoption in Acme Co’s Japan office, Alex quickly rolls out targeted interventions to close the gap and keep the initiative on track.

Step 2: Ahead of a leadership meeting, Alex pulls a report showing high engagement levels, positive sentiment shifts, and a 40% boost in risk assessment speed. With clear ROI, Alex secures stakeholder buy-in for future AI initiatives, strengthening the team’s strategic influence.

With Tigerhall, Alex successfully:

• Turns a complex AI rollout into a structured, scalable transformation

• Accelerates adoption and increases employee engagement

• Achieves measurable ROI and delivers clear business impact
  
  

Be the change leader who accelerates business outcomes.

Schedule a Tigerhall demo now.