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PODCAST
Client Engagement in a Virtual Setting
Mar 16, 2021 | 13m
55% of effective communication is built on body language you pick up in person, so now that everything has gone virtual – how do you continue to earn the trust of your clients and engage them? Payal Koul Mirakhur who has driven the business growth of multinational companies for over 25 years shares her solutions to this dilemma.
Gain Actionable Insights Into:
- The only way you’re going to build trust virtually
- Why your goal shouldn’t be selling, but solving your clients’ problems
- How you can strategically use small talk to make a deeper connection with your clients
Hosted by Pippa Woodhead
Thinkfluencers
Payal Koul Mirakhur
Former VP- Strategic Services Business Development
IBM