Podcast
29
mins
Jun 3, 2025
When Your Leaders Can’t Lead Change: How to Make Change Everyone’s Job
with
Roger Guerrero, Head of Enterprise Strategy Execution, Merck
Why do technical experts often make poor change leaders? Roger Guerrero, Head of Enterprise Strategy Execution at Merck, challenges how organizations select and develop leaders in transformation environments. Drawing from his experience overseeing Merck's corporate strategy implementation, Roger explains why change leadership shouldn't be confined to specialized teams but embedded as a core expectation for all managers. He argues that companies over-index on technical expertise while undervaluing the ability to inspire and lead through change—creating what he calls a "silent killer" in organizations.
Whether you're struggling with resistant middle managers or disconnected executives, Roger offers practical strategies for identifying and developing genuine change leadership beyond technical competence.
00.00 - Introduction
01:30 - Why change management shouldn't be limited to specialized teams
03:45 - How technical industries often select leaders for technical expertise, not leadership ability
05:20 - Why change leadership competencies should be core criteria in promotions
07:10 - The problem with the "individual contributor to leader" career path
09:15 - Creating dual career tracks for technical experts vs. leadership roles
11:30 - How to identify people with natural change leadership abilities
14:45 - Addressing the "this isn't my job" mindset in middle managers
16:20 - Red flags that indicate poor change leadership potential
19:40 - The evolving profile of effective senior leaders—from engineers to MBAs to motivators
22:15 - Strategies for working around resistant leaders you can't replace
24:30 - Handling resistance at the C-suite level
27:15 - The importance of communication style in successful change initiatives
29:35 - Why transparency and empathy are critical for change leadership
Connect with:
Nellie Wartoft
CEO of Tigerhall, Chair of the Executive Council for Leading Change (ECLC)
nellie@tigerhall.com