Smriti Khandelwal

Smriti Khandelwal is a hospitality professional with 26 years of industry experience, known for her strategic thinking, business acumen, and commercial insight. In her current role as Senior Director,Sales, Asia Pacific for the luxury hospitality brand Four Seasons Resorts and Hotels, she drives strategic, creative, and proactive initiatives focused on driving overall topline revenue growth for the hotels and Worldwide sales offices within the Asia Pacific region while developing high-performance teams. Smriti balances financial excellence, guest satisfaction, and employee experience, continuously striving to achieve top performance indexes.

Throughout her career, she has worked across brands and geographies in India (ITC, EIH, IHCL, FS), Singapore, and Thailand, contributing to brand positioning, ownership loyalty, and positive business results. Her core competencies include team building, nurturing talent, and succession planning, mentoring managers into elevated roles. Smriti's role involves working closely with operations teams on ideation, design, and implementation of initiatives across Rooms, Food & Beverage, and Spa.

Her focus on creative innovation, total revenue-driven approach, budgeting, and P&L management has been crucial in her responsibilities. Smriti is dedicated to advancing her career in the luxury hospitality industry, aligning her profile with the ethos and values of global luxury brands.