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Jolyn is an accomplished leader with 20 years of multifaceted experience spanning Customer Success, Sales, Account Management, and Operations across APAC, the UK, USA, and Europe. With a strong focus on elevating personalized customer experiences through innovative software solutions, she excels in driving strategic leadership and cultivating high-performing, cross-functional teams.
British-born and multicultural, Jolyn brings a unique ability to navigate both Western and Asian business landscapes with agility, insight, and a global mindset. Her work across diverse regions—including Brazil, China, and lesser-traveled markets like Bhutan—has enriched her understanding of varied cultural and business dynamics. This enables her to build enduring relationships rooted in genuine connection and trust.
Throughout her career, Jolyn has been instrumental in helping clients grow, scale, and optimize their product portfolios, particularly across the APAC region. She is known for fostering trusted advisor relationships and delivering data-driven, innovative workflows that inspire fresh perspectives. Her holistic and personalized approach ensures success for both her clients and the business through collaborative, cross-border negotiations.
A natural entrepreneur, Jolyn founded the "For Her Success" community to champion Singapore's vibrant network of women in customer success, fostering collaboration and support within the industry.
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