Scaling Department-Led Changes with AI

Most transformation offices can handle maybe 10 to 15 major transformations a year. The business wants to run 200. So what gets sacrificed—control or the team’s sanity?

John Nolan (SVP, Organizational Change Management at City National Bank) breaks down how to decentralize change with AI, so departments can run smaller initiatives autonomously while still following change management best practices and org-wide standards. Learn:

• What “basic OCM” looks like when it’s designed for self-service

• Which initiatives should be department-led or centrally run

• How to keep governance light while protecting quality, consistency, and workplace trust

Leaders often hear ‘decentralization’ and think ‘governance nightmare’—but not with Tigerhall’s built-in approval flows, audit trails, and customizable permissions. Speak to us: tigerhall.com/book-demo