Podcast

28

mins

Jun 24, 2025

Moving from Chaos to a One-Team Corporate Culture

with

Ben Cook, Head of Global Customer Service Strategic Transformation, Ford

What happens when your organization's biggest strategic challenge isn't technology, process, or budget but just getting everyone to play for the same team?

In this episode of The Only Constant, Ben Cook (Head of Global Customer Service Strategic Transformation at Ford) discusses with Nellie Wartoft how to build more than surface-level alignment for the strategic direction your organization must follow.

Connect with:

⁠⁠⁠⁠Nellie Wartoft⁠⁠⁠⁠

CEO of ⁠⁠⁠⁠Tigerhall⁠⁠⁠⁠, Chair of the ⁠⁠⁠⁠Executive Council for Leading Change (ECLC)⁠⁠⁠⁠

nellie@tigerhall.com

You're Ready to
Drive Change.
Now what?

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