Podcast
28
mins
Jun 24, 2025
Moving from Chaos to a One-Team Corporate Culture
with
Ben Cook, Head of Global Customer Service Strategic Transformation, Ford
What happens when your organization's biggest strategic challenge isn't technology, process, or budget but just getting everyone to play for the same team?
In this episode of The Only Constant, Ben Cook (Head of Global Customer Service Strategic Transformation at Ford) discusses with Nellie Wartoft how to build more than surface-level alignment for the strategic direction your organization must follow.
Connect with:
Nellie Wartoft
CEO of Tigerhall, Chair of the Executive Council for Leading Change (ECLC)
nellie@tigerhall.com