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Chuck Abood

Verified Thinkfluencer
Former COO & CRO
Road Runner Sports

On the web

About

Chuck is a retail industry expert with over 25 years of experience in store operations, e-commerce, and contact center leadership. Notably, he drove Road Runner Sports' expansion into brick-and-mortar retail, growing the company from one store to 46 locations.

His focus on delivering exceptional customer experiences is evident in his innovative use of technology for shoe fitting, including slow-motion video stride analysis and 3D foot scanning. Chuck also revamped the company's online shopping experience with a redesigned website supported by a headless architecture.

Chuck's strategic acumen extends to developing and implementing successful revenue growth plans, including the establishment of the company's VIP loyalty program. He excels in building and leading high-performing teams, prioritizing talent development and consistent execution.


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