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PODCAST


Innovation in Retail as a Consumer-Centric Brand

Jul 29, 2024 | 9m

When it comes to retail, nothing beats spending one-on-one time with your consumers and watching them experience your product for themselves. In this podcast, Joanna draws from real-world examples as she breaks down the intersection of innovation and customer-centricity, and how it all starts with your company culture.

Learn More About:

  • Ingraining a consumer-centric approach into your company culture from day zero
  • Balancing between internal opinions and consumer insights during the innovation process
  • Gathering and analyzing consumer feedback in product development

Thinkfluencers

Joanna Hyun

Global Snr Director, Women's Product Merchandising

Jordan Brand, Nike

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Tags

Retail Industry Insights Be Customer-Centric Innovation