“Can I give you some feedback?” – is a question that’s either going to bring you and your colleagues closer or cause a rift. Informal feedback given during a casual conversation without asking for permission or thinking through how you might convey it constructively can be damaging. Kathleen Muller explains how you can avoid offending anyone and ensure that the feedback you’re giving is of value.
Hosted by Pippa Woodhead
VP and Global Head of Digital Customer Experience