The only constant in today’s world is change, as new technologies and a younger generation of customers emerge - how can you be certain what you’re offering is relevant? Namrata Jolly talks about the nuances of a customer segmentation process and how it will help you get to the heart of your customer’s needs.
Hosted by Prachi Panda
Former Head of Customer & Digital | General Manager - Head of APAC
Prudential | CalllSign