PODCAST
Cross-Sell Without Being Pushy
Mar 18, 2024 | 15m
Cross-selling, up-selling, and... down-selling? What's the next step for your client? Mani is a seasoned Client Services Director, and he's got some expert tips for making the most out of your customer relationships. You'll learn how to identify opportunities, promote products or services effectively, and ensure a fantastic customer experience.
Learn More About:
- Gathering and analyzing data to identify relevant cross-selling opportunities
- The differences between upselling and cross-selling and how to strategically employ them
- "Elegant currencies" and how they can lead to upselling and cross-selling opportunities
Thinkfluencers
Mani Rakhra
Client Services Director, APAC
Argyll Scott