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Tomissa Smittendorf

Verified Thinkfluencer
Sr. Director Commercial Capabilities


A passion for creating a culture emphasizing capability building and collaborating across the organization to drive impact, having a holistic view of the business, by working in L&D, Retail Sales, Supply Chain, HR, Sales Finance, Customer Service and DSD.

Leads the development of comprehensive Learning strategies, ties learning to business solutions and consults with the business to overcome business challenges. Created a high-performance team to build Sales Capabilities instilling agility to meet the changing business needs with a transformation drive and make it happen spirit.

Developed our Sales Learning & Development Value Proposition enabling our Sales Vision by activating an Intentional Learner Mindset. Designed, developed and implemented our Customer Engagement platform, a 3-year strategic collaboration for mutual sustainable growth with priority initiatives and Customer engagement roadmaps.

Strong Change Management background having designed, developed and implement stakeholder engagement plans to communicate and drive a culture of change within Sales, Customer Service and Supply Chain. In 2020 and 2021 received 100% favorable engagement in our Global Opinion Survey.

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