Head of Digital Analytics (Customer Sentiment)
Narayan has around 14 years of experience across diverse roles ranging from marketing to digital marketing analytics in Telecom, e-commerce and Insurance domains. The Head of Digital Analytics, Narayanan’s global team works with the e-commerce teams across geographies to help enhance the online sales and revenue through UX analytics and experimentation. In his varied roles at Dell Technologies and prior organisations, he has led teams working on conversion rate optimisation, campaign analysis, SEO, and social media listening. He is passionate about analysing consumer behavior to generate actionable insights for business growth.