Dave Smith

Dave has spearheaded global transformations at a Fortune 100 scale, encompassing areas such as Product Quality, Customer Experience, Customer Support, and Real Estate. Each of these endeavors demanded alignment across the C-suite, a compelling impetus for change, and an inclination towards experimentation. Despite the inherent challenges, Dave adopts a steadfast approach, adhering to the mantra of "keep calm and carry on" along the often tumultuous journey of transformation.