Charles is a global executive with more than 35 years of experience in the areas of post, parcel, international shipping and e-commerce, and has held senior leadership roles in Europe, Asia-Pacific, the Middle East, Africa and North America.
Most recently Charles was the Chief Operating Officer for Canada Post, with responsibility for all operational aspects of the Canada Post business, including Plants, Delivery, Engineering, Network and Real Estate.
Charles spent 32 years with DHL Express and DHL eCommerce, both divisions of Deutsche Post, and most recently Charles was the global CEO of DHL eCommerce, prior to that he was the Chief Executive Officer for DHL Express, Sub-Saharan Africa where he was responsible for the successful business and operations of 54 countries and territories.
Charles started his career at DHL in the UK, before moving to the DHL Express Asia Pacific region where he was appointed CEO for the Philippines and subsequently for Malaysia. After his stint in Asia Pacific, Charles spent 5 years in the Americas region, where he led the Domestic Product group and subsequently the Commercial organization for DHL Express USA.
Charles was born in the UK. After completing school at Lord Wandsworth College, he went on to Cranfield and Reading University and has also completed executive programs at Henley Management College. Charles studied Logistics at Cranfield University School of Management and completed Senior Executive Management Programs at Henley Business School and Stamford University.