Arjun Nagar

Arjun is the Chief Revenue Officer (CRO) at Concord, the technology consultancy building connected customer experiences backed by powerful AI and analytics.

Before Concord, he was the CRO at Milestone Technologies where he transformed go-to-market activities and cultivated an employee-first, performance-driven culture. His leadership was key in developing sales, marketing, and sales operations, emphasizing operational discipline and digital ROI to support enterprise sales and brand growth. Under his guidance, the sales organization doubled revenues, increased EBITDA, and expanded new customer acquisition, ultimately leading to the company's successful private equity acquisition in December 2022.

Arjun previously held a significant positions at IBM, including the Head of US Sales for the Financial Services sector. He led solution initiatives across various capabilities, including Red Hat, Cloud, Application Modernization, Digital Workplace Services, Data Center, Security, and other infrastructure services. Through his strategic approach, he transformed the business, resulting in improved revenue, and increased customer and employee engagement.

Before his tenure at IBM, Arjun spent more than 15 years at Thomson Reuters, where he held leadership positions within the Enterprise Information and Platform business for the financial services industry. He excelled in product management, revenue generation, and sales roles, contributing to the growth of the Enterprise platform ecosystem and data revenues across the US, EMEA, and APAC regions. This experience provided him with extensive international exposure and the opportunity to lead and manage cross-functional teams with diverse backgrounds and cultures.

Arjun's leadership style is characterized by a people-focused and data-driven approach. He prioritizes building and nurturing trusted business relationships to deliver positive business outcomes. Arjun leads with empathy and places a strong emphasis on accountability, operational governance while empowering employees to achieve desired results.

He is an effective communicator and frequently speaks at industry events, showcasing his deep understanding of IT services, Cloud, SaaS, Automation and market data trends shaping the industry.