VIDEO
Ever wondered why some organizational changes fall flat while others soar? In this video, Sapidah Shefa highlights the crucial role transparency plays in the success of your change initiatives. She shares the strategies that worked best for her: getting your team on board early, crafting a thorough communication plan, and tackling resistance head-on. You'll see how being upfront about your own concerns as a leader can actually build trust and drive success. Whether you're implementing a new survey tool or overhauling entire processes, these practical tips will help you navigate change like a pro
Sapidah Shefa
VP, Customer Experience
Road Runner Sports