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Psychological Safety During Times of Upheaval

Sep 3, 2021 | 6m

There’s no other time when your response as a leader matters more than in a crisis. Kathleen Muller explains how decisions made in a psychologically safe environment can help you propel the company forward and allow your employees to feel seen and heard.

Gain Actionable Insights Into:

  • Why psychological safety isn’t just a skill, but should be the foundation for how you think and make decisions
  • How Kathleen would respond if ever faced with a business crisis like COVID-19
  • Understanding how to adjust your communication style as a leader according to the different needs of your employees

Hosted by Pippa Woodhead


Kathleen Muller

VP and Global Head of Digital Customer Experience




DEI in Practice Psychological Safety Company Culture