Go to homepage
Get a Demo
Get a Demo


Process Improvement: The Dragonfly Approach

Nov 10, 2023 | 10m

Anyone who's trying to make change happen will probably be met with some resistance. Jordan breaks down process improvement into three progressive stages, a process he calls the "dragonfly" concept. If you want to avoid being seen as simply messing up the status quo for no reason, Jordan's advice will help you to execute your proposed solutions with tact and success.

Learn How To:

  • Approach and execute each stage of the "dragonfly" process with the right mindset
  • Identify successful implementations and apply it to other processes in the business
  • Bring users and stakeholders together to maximize the impact of process improvement efforts


Dr. Jordan C. Thurston

Senior Vice President, Global Head of Regulatory Profile Management & Performance Analytics




Change Management