Customers of large F&B outlets expect more than just lunch – they also want to be entertained! Pavel Doresevich explains how to innovate in your menu offerings, and striking a balance between exciting your customers and giving them the familiarity they have come to expect with your brand. He also shares how you can mix up your menu with minimal disruption to your supply chain.
Hosted by Pippa Woodhead
COO, KFC Asia Central | Former Regional Director
Yum! Brands | Subway