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Making Tough People Decisions as a Leader

Mar 28, 2024 | 14m

Being a people leader often brings great fulfilment – until you need to fire someone. From Singapore Airlines to Google to Mandarin Oriental, Jo has a wealth of experience in leading teams, and in this podcast she shares her insights into making difficult decisions about hiring, firing, and managing people in the workplace.

Learn More About:

  • Challenges and strategies involved in making tough people decisions
  • Mitigating biases in hiring decisions to make more informed and objective choices
  • Handling the emotional aspects of delivering difficult feedback and addressing performance issues


Joanna Flint

Chief Commercial Officer

Mandarin Oriental Hotel Group



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