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Design Thinking: Start With Empathy (Stage 1 of 5)

Oct 22, 2020 | 6m

You don’t need fancy tools or degrees to master design thinking, but you definitely need to leave your ego at the door. Dr. Francis Goh walks you through the first stage of the design thinking process - empathy.

Gain Actionable Insights Into:

  • Why empathy sets the foundation for a constructive design thinking process
  • Letting go of any and all assumptions you may have about who your customers are 
  • How design thinking can solve real business problems when done right

Hosted by Pippa Woodhead


Dr. Francis Goh

Founder & CEO | Former CEO

HehSed Consulting | Mercer & Fujitsu



Innovation Design Thinking