Coaching the Whole Person, Not Only the Employee

Bob Shennett used to have a very top-down approach to leadership, and then, he made a 180-degree change to develop a coaching style. He speaks with Alice Lopin, Former Retail Store Leader at Apple, about his personal journey in coaching – where he realized why coaching isn’t just about developing your top talent to hit bigger and better KPIs but helping them become better people in life.