It’s your first day in the shiny CEO or MD seat. How do you reach out to clients effectively and build upon your predecessor’s work to strengthen business relationships? Dheeraj Sinha explains how newly designated top leaders can successfully build rapport with clients with an emphasis on delivering success. To win over clients’ trust, he recommends projecting humility and respect, sticking to positive messaging, and coming prepared with internal and external perspectives on your organization’s relationship with the client.
CEO & Chief Strategy Officer, South Asia, Publicis Business, Publicis Health