Go to homepage
Get a Demo
Get a Demo

Preview Mode: Access 20% of each content piece.

to get full access!


Why You Should Be Thinking About Conversational Commerce

Mar 3, 2020 | 9m

Companies using social apps such as WhatsApp and Messenger in their sales process may find that their customers end up buying more. This is due to an increase in trust when consumers can talk to a real person online, according to Sarita Singh. In this podcast, she outlines why this is increasingly gaining traction.

Gain Actionable Insights Into:

  • The evolution of conversational commerce and how it’s being used today
  • How conversational commerce can give you valuable consumer insights you wouldn’t get anywhere else
  • Finding the sweet spot between the personalisation of an in-store experience and traditional e-commerce

Hosted by Nadia JH


Sarita Singh

Regional Head & Managing Director | Former Director, Global Business Group, SEA

Stripe | Meta



Consumer Life Cycle Marketing