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The Customer Angle

Aug 27, 2023 | 13m

No point in transformation if it's at the expense of your customers. In this third podcast of the trail, you'll learn to put yourself in the shoes of your customer as Ramesh shares strategies for keeping the customer front and centre of your migration process. On top of that you'll gain insights into the upcoming technologies to look out for in order to make life easier for your customers.

Gain Actionable Insights Into:

  • Learning from how other industries keep customer needs in mind
  • Keeping customers happy while retiring the products they love
  • Taking customer input into account and how it can shape inclusive decision-making


Ramesh Narayanaswamy


Aditya Birla Capital



Drive Digital Transformation