PODCAST
You’ll be surprised at how much architecture and design thinking can help to solve some of the biggest problems in banks. Bojan Blecic explains how you can do just that. He lets you in on how you can avoid falling into the “expert paradox” and focus on what customers actually want. He even shares how you can persuade your compliance, legal and other departments that may be resistant to new solutions.
Hosted by Regina Zhiyenkulova
Bojan Blecic
MD and Group Head Customer Experience
OCBC Bank