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Establishing a “No Blame” Culture

Jan 20, 2020 | 20m

Is your team terrified of making mistakes? Tom Batchelor argues that having a “no blame” culture is the way forward and that if you create the right environment where everyone has each other's backs, accountability comes naturally. He discusses how he enforces this as a manager and how he reacts when someone makes a mistake.

Gain Actionable Insights Into:

  • How avoiding a culture of fear means your team will be more open, accountable and ultimately more effective
  • What happens to a team when people start pointing fingers
  • How to find solutions as a team when someone messes up

Hosted by Pippa Woodhead


Tom Batchelor

VP, Distribution and Localisation Operations

The Walt Disney Company



Company Culture