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Consumer Behaviour

The Trust Game: How Brands Gain Customers’ Trust

Dec 30 20199m read


Trust is earned, not given. How do you convince your customers to part ways with their money? Building brand trust is a calculated and meticulous process that doesn’t happen overnight. Filippo Stefanelli goes into detail about customer retention management, communication strategies, and how you can avert a customer’s trust crisis.

Gain Actionable Insights Into:

  • The factors that you need to consider in your customers' journey so as to build trust
  • Winning your customers' trust and retaining their loyalty
  • Why it is important to establish your customers' trust


Thinkfluencers in this Power read

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