Trust is earned, not given. How do you convince your customers to part ways with their money? Building brand trust is a calculated and meticulous process that doesn’t happen overnight. Filippo Stefanelli, Chief Marketing Officer of StashAway, goes into detail about customer retention management, communication strategies, and how you can avert a customer’s trust crisis.
Gain Actionable Insights Into:
- The factors that you need to consider in your customers' journey so as to build trust
- Winning your customers' trust and retaining their loyalty
- Why it is important to establish your customers' trust