You don’t need fancy tools or degrees to master design thinking, but you definitely need to leave your ego at the door. Dr Francis Goh, Founder & CEO of HehSed Consulting and design thinking consultant walks you through the first stage of the design thinking process - empathy.
Gain Actionable Insights Into:
- Why empathy sets the foundation for a constructive design thinking process
- Letting go of any and all assumptions you may have about who your customers are
- How design thinking can solve real business problems when done right
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