Global Digital Transformation - Tigerhall

How to Manage a Team Through Digital Transformation

The world of work is changing, what’s not? If you haven’t already, then you’ll likely soon be asked to manage a team that looks a little bit different from the usual cubicle dwelling full-time teams.

The uptake of remote workers, “gig-ers”, and freelancers have been spurred on by businesses looking for more operational agility coupled with the easy-to-use digital communication tools at our disposal.

Non-digital-first businesses going through digital transformation will likely find the change most disruptive to their operational processes.  They’ll discover that their management skill-set needs to be sharpened. Especially if the business wants to hire and retain the best talent available, whether it’s a permanent employee or freelancer.

While your company is likely to change its operational processes, as a manager you’ll be responsible for your team. Changing people’s job remit, ensuring your team adopts digital communication tools and managing people to develop new ways of working in this “always on” world.

Whether it is setting out what’s an acceptable use of digital communication channels for work or ensuring that all your staff have the necessary skill-sets to work in new ways, you’re going to need a plan.

There are two major pitfalls for managers to be aware of.

1. Ignoring “Retention”

As our workforce changes, so does the mix of non-permanent and flexible workers. Many managers are neglecting to realise that developing a relationship with these workers is important. It is just as crucial as developing relationships with full-time employees.

Developing company integration and loyalty with your remote team can be challenging. Leadership specialist, Jeremy Blain shares how to approach this with some practical advice on his Podcast.

2. Using the wrong digital tools which can put your business at risk

There are so many digital communication tools available to us that it can be hard to know which to use. But unknown to some managers, certain tools can put your business at risk. For instance, through data sharing or not complying with company policies.

Make sure you get the basics in place and plan how to bring your team along with you through the digital transformation of your business if you want to be successful in these changing times.

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