With over 32 years of experience in eCommerce, international shipping and supply chain, Charles’ career has taken him across Europe, Asia-Pacific, and Africa. Charles was the CEO of DHL eCommerce, a division of Deutsche Post DHL Group. In his role, he led a global team responsible for developing solutions that enable the eCommerce sector. He is currently the Chief Operating Officer of Canada Post. Prior to joining DHL eCommerce, Charles was the Managing Director for DHL Express, Sub-Saharan Africa. In this role, he was responsible for the successful business and operations of 54 countries and territories, encompassing more than 50,000 customers, 4,000 employees, 250 facilities, 5 regional hubs and 20 dedicated DHL aircraft. Charles started his career at DHL in the UK, before moving to DHL Express Asia-Pacific region where he was appointed Country Manager for the Philippines and subsequently Country Manager for Malaysia. After Asia-Pacific, Charles spent 5 years in the Americas region, where he first led the commercial organization and later was the General Manager for the Northeast region.