Connecting With Clients

Make Small Talk Worthwhile

Aug 24 202011m min read

Overview

Your first impression on a potential business partner or client can make or break your relationship. How can you develop a rapport through genuine small talk? Aryaman Mandhana, Former Chief of Staff, Design at Ola, shares that while small talk may be tedious for some, it goes a long way in building a foundation for any relationship. Whether you’re introverted or extroverted, he walks you through how to start up conversations with people you don’t know while remaining authentic, respectful, and appropriate.

Gain Actionable Insights Into:

  • Using the context of your meeting to establish a common ground and initiate a conversation
  • Why it’s perfectly fine to stay quiet instead of making conversation just for the sake of it
  • What not to say or ask when meeting someone for the first time

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