What can business people learn from diplomats? Tarun Malkani, former COO, India at Rio Tinto Diamonds, highlights the importance of being prepared for cross-cultural negotiations. To gain the upper hand at the bargaining table, he suggests you thoroughly familiarise yourself with the other party’s cultural background, embrace the importance of unspoken local customs, and work with your interpreter to better align your messaging.
Gain Actionable Insights Into:
- How to make sure that “no” means “no”
- Using stereotypes the right way
- Why it’s sometimes not what you know, but who you know