Public Relations

Why You Should Be Thinking About Conversational Commerce

Mar 03 20209m listen time

Overview

Companies using social apps such as WhatsApp and Messenger in their sales process may find that their customers end up buying more. This is due to an increase in trust when consumers can talk to a real person online, according to Sarita Singh, Director of Global Business Group for Southeast & South Asia at Facebook. In this podcast she outlines why this is increasingly gaining traction.

Gain Actionable Insights Into:

  • The evolution of conversational commerce and how it’s being used today
  • How conversational commerce can give you valuable consumer insights you wouldn’t get anywhere else
  • Finding the sweet spot between the personalisation of an in-store experience and traditional e-commerce

Hosted by Nadia JH

SHARE:

Thinkfluencers in this Podcast

You Might Also Enjoy

12m

Boost Your Team's Performance

Scale Up Your Hiring in a Startup

Paul Hadjy

Founder

Horangi

READY TO JUMP IN?
Download now for free!