There’s no other time where your response as a leader matters more than in a crisis. Kathleen Muller, Regional VP & Head of Midmarket Digital at SAP for North EMEA and Gallup Certified Coach in the four stages of psychological safety, explains how decisions made in a psychologically safe environment can help you propel the company forward and allow your employees to feel seen and heard.
Gain Actionable Insights Into:
- Why psychological safety isn’t just a skill, but should be the foundation for how you think and make decisions
- How Kathleen would respond if ever faced with a business crisis like COVID-19
- Understanding how to adjust your communication style as a leader according to the different needs of your employees
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