Both businesses and consumers benefit from conversational commerce. In this follow up to her previous podcast Why You Should Be Thinking About Conversational Commerce, Sarita Singh, Director of Global Business Group for Southeast & South Asia at Facebook, zooms into specific examples to demonstrate just how powerful this new kind of online shopping can be.
Gain Actionable Insights Into:
- Businesses that are already using conversational channels as effective marketing and commercialisation tools
- Common mistakes companies make when trying their hand at conversational commerce
- The Thai company that has seen tremendous growth working with customers this way
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