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Tough Conversations

How to Say No in a Town Hall

Jun 02 202112m listen time

Overview

Am I getting a bonus this year? There won’t be any layoffs, right? Can we have free lunches? As a leader, saying ‘no’ to difficult questions from the smallest to largest issues during a town hall can be awkward. Peter Bithos, CEO for Asia at SEEK, one of Australia's largest tech companies that owns JobStreet and JobsDB, who has 13 years of experience leading town halls shares his strategy for saying ‘no’ to employees without discouraging or disheartening them (and maybe even making them laugh).

Gain Actionable Insights Into:

  • The best communication style for dealing with difficult questions during a town hall
  • How to cushion the blow of a ‘no’
  • The most awkward question Peter has ever received and how he dealt with it

Hosted by Pippa Woodhead

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