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Tough Conversations

Giving Feedback to Defensive or Sensitive Colleagues

Jan 25 202113m listen time

Overview

Just like ripping off a bandaid, giving difficult feedback to an employee of yours might result in a few tears and screams. Though both are painful and necessary processes, pulling off a successful feedback session takes careful planning. Saurabh Jain, Head of HR, APAC at ABN AMRO shares what you need to do and say to turn a distressing situation into one that motivates your employee.

Gain Actionable Insights Into:

  • Why managers need to understand how feedback is communicated in different cultures
  • One of Saurabh’s toughest feedback sessions and how he handled it 
  • The biggest mistake you can make as a manager during a tense feedback session

Hosted by Pippa Woodhead

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