You spend more time with your colleagues than your spouse or parents on most days. Being on the same page will definitely make your life a whole lot easier. Babul Balakrishnan, AVP of Customer Experience Operations at Starhub and previously the Head of Customer Experience at DHL eCommerce, shows you how. He offers a mature way of handling difficult colleagues, getting colleagues excited and even explains what could diminish your appeal to your colleagues!
Gain Actionable Insights Into:
- The different kinds of colleagues out there and how you can tailor your approach towards them
- Effectively mapping out who your key stakeholders are in the business, the influencers to the decision makers and who you need on your side
- The short term and long term goal of winning over your colleagues and getting them to be on the same page as you
- Positioning yourself and what you do in front of your colleagues
Hosted by Prachi Panda