Working Well With Colleagues

Get Your Colleagues on the Same Page

Sep 04 201911m listen time

Overview

You spend more time with your colleagues than your spouse or parents on most days. Being on the same page will definitely make your life a whole lot easier. Babul Balakrishnan, AVP of Customer Experience Operations at Starhub and previously the Head of Customer Experience at DHL eCommerce, shows you how. He offers a mature way of handling difficult colleagues, getting colleagues excited and even explains what could diminish your appeal to your colleagues!

Gain Actionable Insights Into:

  • The different kinds of colleagues out there and how you can tailor your approach towards them
  • Effectively mapping out who your key stakeholders are in the business, the influencers to the decision makers and who you need on your side
  • The short term and long term goal of winning over your colleagues and getting them to be on the same page as you
  • Positioning yourself and what you do in front of your colleagues

Hosted by Prachi Panda

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